Introduction These Terms and Conditions govern the use of the services provided by Tripperjee, a travel agency based in Siliguri, West Bengal. By using our services, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our services.
Booking and Payment 2.1. To make a booking, you must provide us with accurate and complete information about yourself and any other travelers, including your name, contact details, and payment information. 2.2. A deposit may be required to secure your booking. The deposit amount will be communicated to you at the time of booking. 2.3. Full payment for your trip must be made at least 15 days prior to the start of the trip. Failure to make full payment may result in cancellation of your booking. 2.4. All payments are non-refundable unless otherwise stated in writing by Tripperjee.
Cancellation and Refunds 3.1. If you need to cancel your booking, you must notify Tripperjee in writing as soon as possible. 3.2. The cancellation policy will depend on the specific trip or service booked and will be communicated to you at the time of booking. 3.3. Tripperjee reserves the right to cancel any booking at any time. In such cases, we will provide a full refund or offer an alternative trip or service.
Changes to Itinerary or Services 4.1. Tripperjee reserves the right to make changes to the itinerary or services due to unforeseen circumstances, such as weather conditions or other events beyond our control. 4.2. In such cases, we will make reasonable efforts to provide alternative arrangements or services of a similar standard. 4.3. If the changes result in a significant alteration to the itinerary or services, you will have the option to accept the new arrangements or cancel your booking and receive a full refund.
Liability 5.1. Tripperjee will not be liable for any loss, damage, injury, or death caused during your trip, unless such loss, damage, injury, or death is caused by our negligence. 5.2. You are responsible for ensuring that you have adequate travel insurance to cover any potential losses or injuries during your trip. 5.3. Tripperjee will not be liable for any damage, loss, or expense arising from any delay, cancellation, or disruption to your trip caused by circumstances beyond our control.
Health and Safety 6.1. It is your responsibility to ensure that you are fit and healthy enough to participate in your chosen trip or service. 6.2. Tripperjee reserves the right to refuse service to any customer who we believe may pose a risk to their own health or safety, or the health or safety of others. 6.3. You are responsible for following all safety instructions and guidelines provided by Tripperjee or its partners during your trip or service.
Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms and Conditions will be subject to the jurisdiction of the courts in Siliguri, West Bengal.
Contact Information If you have any questions or concerns about these Terms and Conditions or our services, please contact us at tripperjee@gmail.com.
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